Cancellation & Refund Policy
Transparent, fair cancellation terms designed to provide guest flexibility while protecting inventory for our 12 boutique rooms.
1. Free Cancellation Window
Guests booking directly via the Kartik Inn official website enjoy Free Cancellation up to 48 hours prior to the scheduled check-in date (calculated from 14:00 local IST on arrival day).
Any advance deposit paid for reservations cancelled within this complimentary window will be refunded in full (100% refund of advance deposit), minus any nominal payment processor gateway transaction fee where applicable.
2. Late Cancellation Fee
Cancellations received within 48 hours of scheduled arrival are subject to a retention charge equal to the first night’s room tariff plus applicable GST taxes. Any advance deposit balance remaining above this first night charge will be refunded to the guest.
3. No-Show Policy
If a guest fails to check-in on the scheduled arrival date without prior written communication, the reservation will be marked as a No-Show. The entire advance deposit or first night’s tariff will be forfeited, and the physical room will be released for re-allocation.
4. Stay Date Modifications
Date modifications requested more than 48 hours prior to arrival are accommodated free of administrative charges, subject to physical room availability and prevailing tariff adjustments for new dates.
5. Refund Processing Timeline
Approved refunds are processed through our payment gateway (Razorpay) back to the original source instrument (Bank Account, UPI, or Credit/Debit Card) within 5 to 7 business banking days.
Guests can submit cancellation requests anytime via the online Booking Lookup Portal or by contacting reservations at reservations@kartikinn.com.